Shipping Policy
🚚 Our Commitment to Fast, Reliable Delivery
At Hardonia, we’re committed to delivering your cutting-edge tech and lifestyle gadgets quickly, safely, and affordably. Here’s everything you need to know about how we get your orders to your doorstep.
📦 Processing Times
- Standard Orders: Processed within 1–2 business days
- During Sales & Promotions: 2–3 business days
- Pre-Orders: As stated on the product page
🕑 Orders placed after 2:00 PM EST may be processed the next business day. Peak periods (e.g. holidays) may slightly extend processing times.
🇨🇦🇺🇸 Shipping Options (Canada & U.S. Only)
Shipping Method | Delivery Time | Cost |
---|---|---|
Standard Shipping | 5–10 business days | FREE on all orders |
Priority Insured Shipping | 2–4 business days | $2.95 USD / $3.95 CAD |
🔒 Priority Insured Shipping skips the standard queue with line priority and added protection.
🧭 Shipping timelines exclude processing time. Rural areas may experience minor delays.
📦 Tracking Your Order
Once your order ships, we’ll send a confirmation email with your tracking link. You can also visit our Track Order page anytime using your order number and email.
Note: Tracking may take up to 24 hours to update.
🚛 Shipping Carriers
We use trusted carriers including:
- Canada Post
- USPS
- FedEx
- DHL
- Purolator (Canada only)
The carrier is automatically selected based on your location, package size, and shipping speed.
❗ Order Issues
Lost Packages:
If your package is delayed or tracking stalls, contact us. We’ll open an investigation and take care of it.
Damaged Goods:
If your order arrives damaged, send us photos of the packaging and items within 48 hours. We’ll resolve it promptly.
Wrong Address:
Please double-check your shipping address before placing your order. While we try to help with address changes post-purchase, we can't guarantee edits once processing starts. Correction fees may apply.
🌱 Sustainability Commitment
We proudly use:
- 100% recyclable and low-impact packaging
- Minimalist designs to reduce waste
- Streamlined logistics to reduce emissions
We’re constantly improving our shipping operations to be faster, smarter, and greener—because fast delivery shouldn’t cost the planet.
📅 Last updated: July 23, 2025. Hardonia reserves the right to update this policy at any time without notice.